Sports Technology Labs
Questions about an order, a COA or a product? Email Sports Technology Labs at sales@sportstechnologylabs.co and a real person will get back to you, usually within one business day.
Email is the fastest way to reach us: sales@sportstechnologylabs.co. Include your order number if you have one, and we'll be able to help faster.
Order status and tracking, changes to an order before it ships, returns under our 60-day money-back guarantee, and requests for the full certificate of analysis on any batch. We can also answer questions about storage, solvents and which format suits your lab.
Please note that we can't give medical advice. Everything Sports Technology Labs sells is for laboratory research only.
Many common questions are already answered on our site. Our shipping and returns page covers delivery times, free shipping and refunds. The lab testing page explains our COAs. Each product page also lists the strength, CAS number, purity and storage instructions.
You can manage orders and see your history in My Account at any time.
If you're comparing formats, such as liquid versus powder, or deciding between single compounds and stacks, tell us what your protocol needs and we'll point you to the right product. We can also send the current certificate of analysis for any batch, including BPC-157, Ostarine (MK-2866) and RAD-140.
For questions about delivery times, free shipping or tracking, our shipping page has the details. If your package is late, damaged or missing, email us with your order number and we'll open a trace or send a replacement.
For returns, just tell us what went wrong. Every order is covered by our 60-day money-back guarantee, so you won't be stuck with a product that isn't right for your lab.
Usually within one business day, often sooner.
Yes. Email us with the product name and we'll send the current certificate.
We handle support by email so there's a written record of every answer. It also lets us attach COAs and tracking details.
We're a US company, and our liquids are bottled in the USA.
The best time to contact Sports Technology Labs is before you order, if you're unsure which format or strength suits your work. We'd rather answer a quick question than have you buy the wrong product.
After your order ships, write to us if tracking stalls for more than a few business days, if a package arrives damaged, or if you need a COA for your records. For questions about the science behind a compound, the published studies on PubMed are a good starting point, and our blog summarizes the main ones.
When you email, the more detail you give, the faster we can help. For an order question, include the order number and the email address you used at checkout. For a product question, name the product and the format you're looking at, such as liquid or powder. For a COA request, tell us the product and, if you have it, the order date, so we can match the right batch.
We read every email ourselves, so there's no ticket number or chatbot to deal with. If you haven't heard back within one business day, check your spam folder, since replies with COAs attached sometimes get filtered.
