Sports Technology Labs
This Sports Technology Labs privacy policy explains what information we collect when you use sportstechnologylabs.co, why we collect it and how we look after it.
When you place an order or create an account, we collect your name, email address, billing and shipping address, phone number if you give one, and your order history. Payments are handled by our payment processors, and we don't store full card numbers on our servers.
When you browse the site, we collect standard technical data such as your IP address, browser type and the pages you visit. We use cookies to keep your cart working, keep you signed in and understand how the site is used.
We use your information to process and ship orders, send order and shipping updates, answer your questions, prevent fraud and improve the site. If you sign up for emails, we'll send you news and offers, and you can unsubscribe at any time.
We share data only with the service providers we need to run the store, such as payment processors, shipping carriers and our website host, and only as much as they need to do their job. We don't sell your personal information.
The site uses an encrypted HTTPS connection, and access to customer data is limited to the people who need it to fulfill orders. We keep order records for as long as we need them for business and legal reasons.
Some cookies are needed for the store to work, such as the ones that remember your cart and keep you signed in. Others help us see which pages are used most so we can improve them. You can block or delete cookies in your browser settings, but parts of the checkout may stop working if you do.
You can view and update your details in My Account. You can ask us for a copy of the data we hold about you, or ask us to delete it, by emailing sales@sportstechnologylabs.co. Depending on where you live, you may have extra rights under local privacy laws.
Our site and products are meant for adults aged 21 and over. We don't knowingly collect information from anyone younger. If you believe a minor has given us personal data, contact us and we'll delete it.
We may update this privacy policy from time to time, and the latest version will always be on this page. Questions? Contact Sports Technology Labs. You can also read our terms and conditions.
If any part of this privacy policy is unclear, email us and we'll explain it in plain language. You can also read the FTC privacy guidance to learn more about how US businesses are expected to protect customer data.
We review this privacy policy when we add new services to the store, and we'll always post the updated version here.
This privacy policy also covers emails you send us. We keep support emails so we can follow up on your order, and we don't add you to a marketing list unless you ask. If you'd like old emails deleted, tell us and we'll remove them once any open order or refund is finished.
Payment details are handled by our payment processor, not by us, and they're sent over an encrypted connection. We never see or store your full card number, so it can't be exposed through our store.
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